Verify Member Eligibility
Date: 03/14/23
Providers are responsible for verifying eligibility every time a member schedules an appointment and when they arrive for services.
When to verify:
- Member schedules an appointment
- Member arrives for the appointment
How to verify:
- Secure Provider Portal at NebraskaTotalCare.com/login
- Call Provider Services 1-844-385-2192 (TTY 711) Monday to Friday, 8 a.m. to 5 p.m., Central
- Check the 24/7 Nebraska Medicaid Eligibility System (NMES) at 800-642-6092
Verify Member Eligibility (PDF)